Terms of Service

Last updated November 2, 2026

These Terms govern your use of Vex0ra (the "Service"), operated by Vex0ra (operated from British Columbia, Canada) ("we", "us"). By creating an account or using the Service you agree to them. If you don't agree, don't use the Service.

1. What Vex0ra is, and is not

Vex0ra is an entertainment game played with virtual play money, shown as "$" in the game ("Play Money"). It is not a gambling service. Play Money has no cash value, cannot be withdrawn, redeemed, sold or exchanged for money, goods, prizes or anything of value, and no game outcome can win real money or real prizes. Playing never requires a purchase.

1A. What the Service includes

The Service includes: casino-style games with Play Money (for example dice, crash, mines, blackjack, baccarat, roulette and slots); a Sportsbook; Vault Arena (multiplayer and solo games such as 8 Ball, poker and Connect); Demo Slots supplied by a third party; leaderboards, races, raffles and rewards; chat; and card packs. Features can be added, changed, paused or removed at any time. Each part is entertainment only. Nothing in it is real-money gambling, a lottery or a prize competition.

1B. The Sportsbook is a simulation

• Every fixture, kick-off time, score, event and result in the Sportsbook is computer-generated. The matches do not take place in real life, and no real league, team, player or competition result is used or reported. Do not use the Sportsbook for information about real sport and do not treat its prices as a guide to real betting.
• League, team, player and competition names are used only to label simulated fixtures. We are not affiliated with, sponsored by or endorsed by any league, team, player, competition, esports organisation or rights holder, and all names and marks belong to their owners.
• Bets are placed and settled in Play Money only. Prices (odds) include a built-in margin in our favour, which is how the Sportsbook keeps its edge. Same-game combinations and multiples are priced as a package and may carry a different margin from single bets.
• Bets settle automatically on the simulated result. Where a selection is void or a push, the stake for that part is returned. Maximum stakes, maximum odds and maximum payouts apply and are shown in the app. Cash-out offers, when available, are optional, can change or be withdrawn at any moment, and are not guaranteed.
• If a price, market or result is wrong because of an error, bug or exploit (for example a clearly wrong price, a market that should have been closed, or a settlement fault), we may correct it, void the affected bets and return the stakes, or adjust balances, as described in section 4.

1C. Vault Arena

Vault Arena games are played for fun and ranking only. No Play Money is staked or won in them. Games may include opponents controlled by the computer ("bots"), for example when you choose to play against a bot or to practise alone. Friend requests and friend chat are part of Vault Arena. Our conduct rules in section 5 apply to everything you do there, including leaving matches to avoid a loss, working with another player to rig a result, and abusive messages. Lobby, match and chat data are short-lived and deleted automatically, as set out in our Privacy Policy.

1D. Demo Slots and other third-party content

Demo Slots are free-play games made by third-party studios and shown to you through freedemo.games inside a frame on our site. They are provided and operated by those third parties, not by us. They use the provider's own demo credits, which are not connected to your Play Money balance, do not change your balance, wagering, stats or leaderboard position, and can't be bought, sold or cashed out. We do not control, and are not responsible for, the content, availability, fairness, return-to-player or behaviour of third-party games. When you open one, the provider (and the studio) may receive technical information such as your IP address and device details and may use their own cookies or similar technologies under their own terms and privacy policies, which apply in addition to ours. Game names, logos and artwork belong to their owners, and we are not affiliated with or endorsed by them. If you find a third-party game inappropriate or broken, tell us through support.

2. Eligibility

• You must be at least 19 years old (or the age of majority where you live, if higher).
• You must be allowed by your local laws to use a service like this. We may block access from regions where it is not permitted.
• One person, one account. Creating multiple accounts, sharing accounts, or using someone else's account is not allowed.

2A. Where the Service is not offered

We do not offer the Service, and especially not Play Money purchases, where doing so could be unlawful or where local rules make it impractical. We may block or restrict access or purchases by location, and you must not use a VPN or other means to get around a block. As a precaution, do not use the Service, and do not buy Play Money, if you are located in:

• United States, states where social-casino or sweepstakes-casino style games are prohibited or heavily restricted: Washington, Idaho, Nevada, California, Connecticut, Indiana, Louisiana, Maine, Montana, New Jersey, New York, Oklahoma and Tennessee. Several of these laws target games where virtual play money can be redeemed for cash or prizes, which Vex0ra does not offer, but we restrict them anyway to stay on the safe side. This list changes as laws change.
• Quebec, Canada: Quebec's consumer-protection and French-language rules would require a French-language service that we do not provide.
• Australia, Belgium, the Netherlands and the United Kingdom: these countries treat gambling-style games with paid virtual currency under their gambling or consumer-protection regimes, and we are not licensed there.
• Any country or region subject to Canadian sanctions or where online games of chance are banned outright.

We may ask you to confirm your age or location at any time and may suspend an account until you do. Using the Service from a restricted place is a breach of these Terms, and any Play Money bought there may be refunded and the account closed.

3. Your account

You are responsible for your password, your sign-in provider account (Discord, GitHub or Twitch) and everything that happens under your account. Tell us promptly if you think it was accessed without permission. Choose a username that is not offensive, misleading or impersonating anyone; we may change or remove names that are.

4. Play Money

• Play Money is a limited, revocable, non-transferable licence to use in-game features. You do not own it.
• You get free Play Money when you sign up and while you are active, as described in the app. We may change amounts and rates at any time.
• You may buy additional Play Money where purchases are offered (see our Purchases & Refunds policy). Buying Play Money gives you no better odds and no cash-out right.
• Players can send small "tips" of Play Money to each other inside the Service. Tips are gifts of game currency, not payments, and we may limit or reverse them.
• We may adjust balances to correct errors, bugs, exploits or abuse. If an account is closed for breaking these Terms, its Play Money is forfeited.

5. Fair play and prohibited conduct

You agree not to: use bots, scripts or automation; exploit bugs or errors (report them to us instead); manipulate games, leaderboards, races or tips with multiple accounts or collusion, including win-trading or deliberately losing in Vault Arena; attempt to access other accounts or our systems; reverse engineer or disrupt the Service; harass others, spam, or post unlawful, hateful or sexual content in chat or names; or sell, buy or trade accounts or Play Money outside the Service. We can warn, mute, restrict or permanently ban accounts and remove Play Money at our discretion.

5A. Responsible gambling and self-exclusion

We want play to stay fun. You can read our Responsible Gambling pages in the app (Responsible Gambling in the menu and footer). They include information about the signs of problem gambling, a private self-assessment, a budget calculator and links to independent help organisations.

• Self-exclusion. In Settings, or on the Responsible Gambling page, you can start a 24-hour cool-off or a longer exclusion of 1 week, 30 days, 3 months, 6 months, 1 year or permanently. While an exclusion is active you cannot place new bets in the casino games or the Sportsbook. You can still sign in, finish or cash out rounds and bets already open, use the vault, read your history, and use features that involve no betting.
• It is deliberate and one-way. Once started, an exclusion cannot be shortened or cancelled by you. You can only make it longer. After a fixed period ends, betting resumes automatically. A permanent exclusion can be reviewed only if you contact support, and we decide in our discretion whether and when to lift it, which may include steps to confirm who you are. We keep a record of exclusions and of any lifting.
• Staff exclusions. We may also pause betting on an account, for a period or permanently, for safety or compliance reasons, or at your request made through support.
• Not a guarantee. Exclusion applies to the account it is set on. Opening another account to get around an exclusion is a breach of these Terms, and we may close any such account. Demo Slots and other third-party content are outside our control and are not blocked by it. Our tools are an aid and not a substitute for professional help. If you think you may have a gambling problem, please contact one of the organisations listed on our Responsible Gambling page.
• Purchases. If you want to limit or stop buying Play Money, or close your account, tell us through support. We will do it.

6. Payments

Purchases are paid in cryptocurrency through a third-party payment provider. Prices are shown in US dollars before you pay and the crypto amount is quoted on the payment page. Crypto payments are final once confirmed on the network, and network fees are your responsibility. Purchases are governed by our Purchases & Refunds policy. Payment records are deleted 30 days after each purchase, so receipts and purchase history are only available for 30 days and refund requests must be made within that time. After that we keep only a note that the first-purchase bonus was used.

7. Chat and content

You are responsible for what you post. You give us permission to display it in the Service. We may moderate, remove or filter content, and we keep chat logs for safety and abuse handling.

7a. How long we keep bets and chats

We keep your bet history (game, stake, payout and the details needed to verify the result), including Sportsbook bets, for as long as your account exists, so that you can review your play and verify results, and so that we can investigate disputes, errors and abuse. Chat messages are shown in the chat room for 24 hours but are stored for 90 days for moderation and abuse handling, then deleted automatically. Vault Arena friend chat is deleted automatically after 24 hours. Your running totals, stats and balance are not affected when old chats are deleted. Using "Start over" in Settings deletes your casino bet history and stats but not Sportsbook records, purchase receipts, chat messages, moderation records or self-exclusion records. Closing your account is handled as described in our Privacy Policy. If you need a record of your play, save it yourself.

From time to time staff may run a "chat rain": a limited-time giveaway of promotional play-money credits shared among players who are active in chat. To enter you must be actively chatting (a minimum number of genuine, non-repeated messages), have an account of a minimum age, and join once from a single connection; duplicate accounts, bots and spam entries are excluded and may be removed. Winners are drawn at random from a seed whose fingerprint is published before the rain and revealed afterwards so the draw can be verified. Rain credits have no cash value.

7b. Card packs and virtual items

Creature packs, creature cards, binders, credits and every other in-game item are virtual, are for entertainment only and hold no monetary or real-world value. They cannot be sold, traded, cashed out or redeemed for money, goods or services, and opening packs does not entitle you to any physical item. From time to time staff may choose to give away physical trading cards as a promotional gift. Any such gift is at our sole discretion, is not a payout or prize for game results, and is not something you can buy, earn or claim through play. Every rain is recorded in our audit log with who started it, the amount, the winners and the time. Card packs and the cards inside them are created by the site operator. This is an independent platform and is not affiliated with, sponsored by or endorsed by any third-party rights holder, and no pack, card or image represents an official product of anyone else.

8. Our rights

The Service, its design, code and branding belong to us or our licensors. You may use it for personal, non-commercial entertainment only.

9. Availability and changes

We do our best to keep the Service running but it is provided "as is" and "as available". It may be interrupted, changed or discontinued, and game rounds in progress may be settled or voided if something fails. We may update these Terms; if the changes are important we will tell you in the app. Continuing to use the Service after a change means you accept it.

10. Disclaimers and liability

To the fullest extent allowed by law, we make no warranties about the Service, including its simulated Sportsbook results, bots, leaderboards or any third-party content (such as Demo Slots), and we are not responsible for third-party sites or games, and we are not liable for indirect or consequential losses, or for loss of Play Money, which has no monetary value. Nothing in these Terms limits liability that cannot be limited by law, or your statutory consumer rights.

11. Ending your account

You can stop using the Service at any time and ask us to close your account via support. We may suspend or end access if you break these Terms or the law.

12. Governing law and disputes

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there, without regard to conflict-of-law rules. Please contact us first so we can try to resolve any complaint informally. Unless the law gives you the right to sue where you live, any dispute will be decided by the courts of British Columbia, sitting in Vancouver, and you agree to their jurisdiction.

13. Complaints

If something goes wrong, contact support first. We will acknowledge your complaint within 3 business days and aim to resolve it within 30 days. If you are not satisfied you can escalate it to the dispute process in section 12 or to your local consumer protection authority.

14. General

These Terms, together with our Privacy Policy, Cookie Policy, Purchases & Refunds policy, Fair Play page, Responsible Play page and Fraud & Payment Security policy, are the whole agreement between you and us. If part of them is found unenforceable the rest still applies. If we don't enforce a term, that is not a waiver. You may not transfer your account or rights; we may transfer ours as part of a business sale.

15. Contact

Vex0ra (operated from British Columbia, Canada). Use the support form in the app or email vaultlinesupport@proton.me.

Vex0ra is a virtual play-money entertainment game for 19+. Play Money has no cash value and cannot be redeemed.